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363: Proving it to Yourself with Emily Duhancik

How do you show up for yourself? Hard work and dedication are definitional of what it means to be a pet sitter. The services you offer should be connected to the passions you have in life. Emily Duhancik, owner of Pet Sitting & Care by Emily, joins the show to discuss what it takes to offer farm care to very particular clients. Her motivation comes from a lifelong love of animals, and a desire to be an excellent role model for her daughter. Emily shares how she designs an amazing client experience, where to get more experience with farm animals, and how she honors her feelings and emotions through the services she offers.

331: Strengths of Solo Pet Sitting with Alicia Obando

Alicia Obando, owner of Pitter Patter Parenting, joins the show to share why she has stayed unapologetically solo. She walks us through how she markets herself effectively and how she’s set her policies to support being a solo sitter. Living in a society that says we need to always go bigger and “better”, Alicia pushes back by changing her mindset about the kind of services she offers.

320: Considerations for Hosting an Event

We recently put on a pet loss memorial service in one of our service areas and learned a lot! This was the first event we have ever hosted so we were a little nervous. We share how we planned the event and what the main goal of it was. We also talked through how we plan to improve it next time, and give some things to think about if you were planning an event of your own.

218: Know Your Customer with Brian Taylor

How are you building multiple ways to service your clients? Sticky services keep clients coming back because you keep solving their problems in new ways. From package pricing to customer service and retention, Brian Taylor, owner of Harlem Doggie Day Spa, joins the show to share how he's become known as the 'Dog Father of Harlem'. His passion for being neighborhood centric and servicing community drive him to connect his business to his community. Brian pursues servicing his top client's needs and making every interaction special. He shares why he continues to give back and where he hopes the grooming industry goes in the future.

110- Pet Loss and Grieving with Coleen Ellis

Processing the loss of any pet is difficult. Processing the loss of a clients pet can add complications and uncertainty of how to handle it on both a professional and personal level. Coleen Ellis, Founder of Two Heart Pet Loss Center, joins us to help break down our role as pet care providers, how to care for ourselves while grieving, and help everyone in the mourning work.

078- Keeping Kids Safe Around Dogs with Alicia Obando

Alicia Obando, owner of Pitter Patter Parenting, joins us to share her mission to keep dogs and kids safe together. Whether it’s a brand new puppy meeting a baby, or a pet sitter bringing their kids to a drop-in, we all have a role to play in keeping kids safe and the dogs happy.