All tagged phone call

437: The New Era of Tech-Savvy Pet Care with Beth Pasek

437: The New Era of Tech-Savvy Pet Care with Beth Pasek

Collin

Are you embracing technology or are you frustrated by the rapid changes in the industry and pet care? Whether we like it or not, more and more clients are brining high tech devices into their homes to care for their pets. From smart feeders, to more advanced litter robots, our roll as pet care providers is becoming a lot of tech support. Beth Pasek, owner of Finicky Cat Sitting and Behavior, joins the show to share how to make technology part of your business, and how we still provide immense value to clients, regardless of the devices they bring in. She shares how to use technology to deepen the relationships we have with our clients and to provide even higher quality care to their pets.

393: Working From Your Passion with Stephanie Brown

393: Working From Your Passion with Stephanie Brown

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How do you know it's time to bite down and go 110% to make your dream a reality? We all find our own motivating forces in our lives. For Stephanie Brown, owner of Happy Trail's Pet Sitting & Dog Walking Services, she found her motivation in her family. She shares how her business has evolved and how it wasn't always easy to leave services behind. Stephanie focuses on client education and fostering relationships through a personal touch. She also gives great advice around implementing a power hour to stay organized in your business and how she's navigated bringing on a manager in her business.

311: Flourishing through Customer Service with Jan Brown

311: Flourishing through Customer Service with Jan Brown

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Self-doubt continues to come up, even after almost three decades in business. Jan Brown, owner of Jan’s Pet Sitting, shares how fear and self-doubt never really go away, and how you use them to make you better. Jan strongly believes that the pet care industry is better when more people pursue education, and that professionalism is the key to a flourishing industry. She gives some amazing advice on what it means to serve the long-term clients and why we need to get out of our own way as business owners.

231: Is it a scam?

231: Is it a scam?

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Have you ever been scammed? It’s almost 2022, but that doesn’t mean scammers aren’t out there waiting to take advantage of you and your business. We discuss how to know if a request is a scam, common methods they use, and what you can do to avoid them. Thankfully, it doesn’t take much to avoid them and avoid loosing any money. Then, Natasha answers, “How do I set better boundaries?”