What happens when pet sitters take the leap into retail? Morgan and Austin, owners of Lucky Pup Adventures, share how they purchased and now run Woofs and Waves, a beloved community pet store in Sioux Falls. They dive into the differences between managing a service business and a retail space, including inventory, staff training, and community outreach. The couple reflects on their complementary strengths and how they divide responsibilities for long-term growth. They also share how they’re staying intentional about values, culture, and customer experience while preparing for potential future expansion.