All tagged brand reputation

598: Selling What Has to Be Experienced

How do you market something that has to be experienced to be believed? In this episode, we dig into the challenge of selling emotional value—like peace of mind, trust, and joy—when your service can’t be fully understood until after it’s delivered. We explore why emotional storytelling matters more than bullet points and how to connect with both logical and emotional buyers. From showcasing transformations to using guided testimonials, we share practical strategies for building trust and standing out. Whether you’re just starting out or looking to elevate your brand, this episode will help you sell the experience, not just the service.

531: Building Community Through Shelter Partnerships with Austin Tuck

Ever wondered how your pet care business could make a bigger impact on the community? In this episode, Austin Tuck, owner of Tuckered Out Dog Walking, shares how she transformed her business by partnering with a local shelter through a unique sponsorship program. Austin explains how transitioning from pet sitting to daily dog walking helped reduce burnout while allowing her to focus on creating meaningful community partnerships. Her field trips for dogs offer enrichment beyond the standard walk, benefiting both pets and owners, while the shelter program boosts adoption rates and strengthens her team's connection to their work. Listen in to learn how Austin's approach to community involvement is making a difference for her business, her staff, and shelter dogs.