All tagged onboarding

628: Recovering from a Bad Hire

628: Recovering from a Bad Hire

Collin

What happens when the excitement of growing your team turns into the disappointment of a bad hire? In this episode, we explore why failed hires sting so deeply, from the personal investment of time and trust to the disruption it causes clients, pets, and team morale. We share how rushing to replace too quickly can compound mistakes, while ignoring red flags or skipping feedback loops leaves you vulnerable to repeat issues. While every bad hire feels discouraging, it doesn’t have to define your business or your leadership. By giving yourself space to grieve, reviewing the clues left behind, strengthening your hiring funnel, and communicating transparently with your team, you can recover with resilience and make smarter, more confident hires in the future.

322: No Such Thing as a No Risk Niche

322: No Such Thing as a No Risk Niche

Collin

What does it mean to find a niche in your business? From services to clients, there are a variety of ways to target your business. While it does have benefits, it can come with risks you have to assess. We share the potential pitfalls that niching down can bring to your and your business. We also discuss how to overcome those and why finding your niche is so powerful. Then, Natasha O’Banion answers, “How do I hire seasonal help for the Holidays?”

318: One Year Hiring Retrospective

318: One Year Hiring Retrospective

Collin

It’s been one year since we started hiring in our business! A lot has changed in our company since then so we discuss what we’ve learned. We share the importance of trying new things, leaning on your strengths, and what it looks like to grow company culture. Then, Natasha O’Banion answers, “How do I scale as a solo sitter?”

257: Onboarding and Training Staff

257: Onboarding and Training Staff

Collin

It’s now time for you to bring your new hire into your company and help them feel like they belong. You need them to feel valued and part of your company, which takes time and intentionality on your part. Onboarding and training staff can feel daunting, but planning out the first six months to one year for them will help you make sure they’re on track and you don’t miss anything that will leave them hanging. Then, Natasha answers, “How do I become a better manager?”