All tagged grieving process

424: Navigating the Unexpected Death of a Client’s Pet

How do you deal with the sudden death of a client’s pet? As pet business owners, we will have client’s pets that pass away. We do our best to plan and prepare, but what about an unexpected death? We find ourselves reeling and wondering if we could have done more. We have to continue running our business, while looking for ways to find space and time to recover. On this episode, we walk through the implications at the personal, staffing, and business levels.

085- Death of a Client's Pet

Today we are going to discuss dealing with the death of a client’s pet. It’s not a fun topic but something that, if you are in this business long enough, you have to deal with. First we want to say that we are not experts in pet loss and bereavement. We are going to interview an expert in that in the coming months. Today we just wanted to share the experiences we’ve been through, what we’ve learned, and what has helped us. Over the 9 years we have been pet sitting, we have had several clients pets pass away, and it never really gets easier. Plus, on this week’s “Ask a Pet Biz Coach” segment with Natasha O’Banion, she answers the question, “How should I be using social media?”