All tagged existing clients

448: When Word-of-Mouth Isn’t Enough: 20 Ideas to Market Your Business

How is word of mouth marketing working for you? If you’re like many people right now, you’re finding that word of mouth is not quite enough to keep your business growing or maintaining the level you need. Today, we break down 20 marketing ideas to try if you’ve never had to market before. If it’s all a little intimidating, we also discuss 5 things to focus on to get started.

440: The Last-Minute Rush: Balancing Business and Boundaries in Pet Sitting

Ever wondered how to handle those last-minute pet care requests? We delve into the complexities of accommodating such bookings in the pet care industry, focusing on the implications for scheduling, employee satisfaction, and maintaining client relationships. We also explore the nuanced topic of job sharing, discussing its advantages and challenges, and its impact on client trust and business operations. This episode offers insights on setting boundaries, implementing fees, and tailoring policies to strike a balance between meeting business needs and responding to client demands.

434: Affordable vs Cheap Services in a Slowing Economy

How do spending habits change in a slowing economy? How should we respond? We break down possible options for making your business and services more valuable to your clients. It’s not about being cheap, it’s about finding an affordable way of serving our clients. There are pros and cons to consider when offering a more affordable option in your service line-up. Everything from a possible wider market appeal, to administrative overhead, you must have a clearer picture of whether introducing a more affordable service aligns with your business goals, the needs of your target market, and your operational capacities.

362: Marketing a New Service

How do you market a new service? Whether you’ve created a brand new service, or reconfigured an existing one, getting it in front of your clients is the biggest hurdle. Sometimes, the same marketing tactics don’t work for a new service, so as business owners, we have to be aware of what our options are. We walk through why marketing a new service involves a mindset shift and why you should start marketing before you launch your service.

360: When You Want to Remove a Service

How do you know it’s time to remove a service you currently offer? Sometimes you find yourself no longer in love with a particular service. It may be massively popular, or just a massive headache, but it’s time for a change. We walk through how, over the course of a year, we planned and removed a major service from our business. We give some of the lessons we learned and some points to help make it as easy as possible.

049- Kitchen Confessions

On this Kitchen Confession, Collin and Meghan discuss some of their thoughts on what it’s going to look like reopening, questions they’ll be asking clients, and what procedures will stick around even once everything is fully opened again.