All tagged easy

363: Proving it to Yourself with Emily Duhancik

How do you show up for yourself? Hard work and dedication are definitional of what it means to be a pet sitter. The services you offer should be connected to the passions you have in life. Emily Duhancik, owner of Pet Sitting & Care by Emily, joins the show to discuss what it takes to offer farm care to very particular clients. Her motivation comes from a lifelong love of animals, and a desire to be an excellent role model for her daughter. Emily shares how she designs an amazing client experience, where to get more experience with farm animals, and how she honors her feelings and emotions through the services she offers.

281: Fueling You with Alex D’Elia

What fuels you? Dog walking and pet sitting is hard grueling work that takes a toll on our bodies. If we are not eating the right foods or finding the right balance, we are potentially signing up for a lot of health problems. Alex D'Elia, owner of Olox Nutrition, joins the show to talk about how to fuel our bodies well with the right nutrition. While it depends on your lifestyle, activity, and genetics, there are basic principles we can all follow to lead a healthier, more balanced lifestyle.

278: 5 Ways to Strengthen Your Brand

Do you have a strong brand for your pet business? Why should we be concerned about it? Our brand is being built as we operate our business so the process of strengthening our brand is purposefully steering it to better position our business in the market. We share 5 ways to start building a stronger brand today. Plus, Natasha O’Banion with Automated CEO answers, “Should I take business and marketing classes?”

265: Finding What Motivates You with Jane Torok

What motivates you? We don’t operate in a vacuum and there are both intrinsic and extrinsic motivating factors that influence and drive our decisions. Jane Torok, owner of Paw Prints Pet Services, joins the show to explain how her motivating factors drive her to keep working through tough times. As a one woman show, she also shares how to stay content in your business and be thankful for the opportunity and balance in your life. Jane is also extremely passionate about community in pet care and helps operate the largest Facebook group for dog walkers. She talks about why community is so critical and how to avoid fears of rejection and competition.

259: INSPIRE with Dom Hodgson

Dom Hodgson, the Pet Biz Wiz, talks about growing your business sustainably through pricing and upselling on additional services. By continuing to focus on the fundamentals of our businesses, we’ll be less likely to make rushed and stressed decisions. Dom also shares what it means to give your clients a premium on-boarding experience and how to increase lock-in of existing clients. Dom has an upcoming live event in March (INSPIRE 2022) that we are taking part in, and would love to see you there!

175: Breaking Up with a Client

Have you had to fire a client? If you’re in this business long enough, you will likely have to do it. Whether it’s because the pet isn’t a good fit or you are tired of dealing with the client. We break down some of the most common reasons it happens, how to navigate the process, and how to deal with the aftermath. Then, Natasha O'Banion answers, "How do I find out the culture of my business?"

151: Working with Family with Dominic Hodgson

Working with a family member is something many of us have done, either formally or informally. It’s a great way to get help in times of need, but how do you make the most out of it and preserve your relationship? Dominic Hodgson, The Pet Biz Wiz, joins us to share his experience working alongside his wife and son. From having good processes to treating them the same as other employees, it can be tough at times and is a great opportunity for some.

081- School for Dog Walkers with Jess Bay

On today’s episode Jess Bay, owner of School for Dog Walkers, joins us to discuss what it is like to run and operate a pack walking dog business. After 20 years in the industry she has a lot of wisdom to share with us. We discuss what kind of policies and procedures you could have in place to save your sanity and how to safely operate a pack walk off leash.

074- Having Tough Conversations with Clients

We break down 10 things to consider when having a hard conversation with a client. Unfortunately, we’ve all been there. Whether it’s a lost pet, a dog that won’t eat, or a service you forgot to render, tough conversations happen in this business. We discuss ways to help make them just a little bit less difficult. Natasha O’Banion is back for another “Ask a Pet Business Coach” segment where she answers the question “What are the basics needed for a successful business?”

050- Murphy & Me Pet Sitting

Korye Miller, from Murphy & Me Pet Sitting, tells us what it’s like running a pet sitting business for almost 16 years, how she keeps clients coming back, and how her views on policies have changed over time.