642: Why the Cat Fanciers Association Just Elevated Professional Cat Sitting
In this episode, we unpack how the Cat Fanciers’ Association (CFA) used its magazine to point cat owners toward insured, trained, professional sitters—despite a season sponsored by a gig-app. We explore why that subtle editorial stance signals a cultural shift and how it aligns with PSI’s new global standards. We share what owners are now encouraged to ask: insurance, medical competence, meet-and-greets, backups, and referrals. We also name the gaps (team-based models and continuing education) while celebrating a rising floor for industry expectations.
613: Transitioning from Full-Service to Specialty with Mandi Fleitz
Have you ever wondered if your business could thrive by serving just one type of pet? In this episode, Mandi Fleitz, owner of Durham Cat Company, talks about her bold decision to transition from running a general pet sitting and dog walking company to exclusively serving cats. Mandi shares why she made the switch, how she navigated the emotional process of closing her first business, and the surprising benefits of becoming a niche specialist. She also discuss how cat clients’ needs have evolved, the importance of customized care, and what’s next for Durham Cat Company. Whether you’re thinking about niching down or just love hearing stories of business transformation, this episode is packed with insights.
611: Partnerships that Support Felines and Their Owners with Dr. Ashlie Saffire
Are pet sitters and veterinarians really on the same team when it comes to caring for cats? In this episode, Dr. Ashlie Saffire, feline specialist and President of the Feline Veterinary Medical Association, joins the show to explore how deeper collaboration between pet sitters and veterinary professionals can dramatically improve cat care. She dives into common stress-related cat health issues, the importance of maintaining routines, and why understanding feline behavior is essential. They discuss practical tips for pet sitters—like using pheromones, documenting eating habits, and asking better intake questions. Dr. Saffire also encourages pet sitters to pursue certifications and reach out to local clinics to form partnerships built on trust and knowledge.