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449: Letting the Client Be Heard with Natalie Spedden

What are the unique challenges your business faces? Our business is shaped by our own values and how we want things done. It’s also molded by the community we service. Everything from how we hire, the services we can offer, and the kind of marketing we do is influenced by where we are. Natalie Spedden, owner of Aggieland Pet Sitting, walks through how she runs and hires in a town heavily influenced by a large university. Natalie shares how to take off our rose colored glasses to make hard decisions. She also talks about how she is building a professional team focused on the client’s needs.

335: Valuable Skills with Ashley Carr

Do you recognize the value of the skills you have? Most people get into a pet care because they find it ‘easy’ and are predisposed to excel. Ashley Carr, owner of Ashley’s Pawsome Pets, shares how she turned a natural skill into a business that has served clients with excellence sine 2014. Ashley gives her perspective on taking on challenges from regulations, and how she uses her community to adapt and strengthen her business. From hiring to training, Ashley walks through how she grows her team.

129: Patience and Perseverance with Jay Pattiz

Jay Pattiz has been taking care of pets professionally for the last 23 years. From reading Patti Moran's groundbreaking book to today, Jay's passion for taking care of pets has been the core of his business. Jay shares his 7 P's for success and why knowing your own finances is key to making solid business decisions. He talks about getting involved in the community in more than just pet sitting, and how important fostering local relationships and connections is to your business surviving.