All tagged team

465: Building a Team Structure with Anna Rickert

465: Building a Team Structure with Anna Rickert

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How do you envision your business in the future? If building a team and having employees are on that list, you need to carefully consider your team's structure. Creating a team involves ensuring each person is in the right role, equipped with clear directions to accomplish their tasks. Anna Rickert, the owner of Pup Culture Dog Walking and Pet Sitting, joins us to share her strategies for developing a robust business structure. Aiming for her business to operate independently of her presence, Anna discusses the importance of having a balanced mix of services and a team that excels in delivering them.

456: Running an Efficient Team Meeting

456: Running an Efficient Team Meeting

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Do you run team meetings? Meetings are usually one of the last things we want to do, and may even feel overwhelmed by putting one together. We walk through points to consider when planning the frequency and length of meetings. Plus, we share our 15-minute meeting format and how to prepare well!

439: Gaining Confidence by Doing Hard Work with Abby Strong

439: Gaining Confidence by Doing Hard Work with Abby Strong

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Can you transform a simple passion into a thriving business? Abby Strong, founder of Auntie Abby's Pet Sitting Service, shares her journey from a part-time pet sitter and full-time nanny to a thriving business owner. Abby shares the challenges and triumphs of transitioning from working solo to leading 21 pet sitters and dog walkers, emphasizing the importance of tackling hard tasks and taking pride in one's work. She discusses balancing the multifaceted role of a caretaker, the customization of pet care services, and the significance of building strong client relationships. It’s not just about growth, it’s about personal development and finding fulfillment and taking pride in our hard work.

415: Fostering Relationships Through Your Software with Mike Grenier

415: Fostering Relationships Through Your Software with Mike Grenier

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What drives close relationships in your business? We should view everything we do as an opportunity to foster relationships with our clients, including our software. Mike Grenier, co-founder of Time to Pet, joins the show to share how they prioritize problem-solving. Mike emphasizes the importance of adhering to guiding principles while not being afraid to pivot in response to market changes. He describes the process of building a niche business and how his early days running a pet sitting business with his wife influenced their approach to software.

373: Embracing Change and Growth with Gricel Arroyo

373: Embracing Change and Growth with Gricel Arroyo

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How do you handle transformation and change? Gricel Arroyo, owner of Arroyo Pets, shares her journey of transforming her business over the past year. Starting with a focus on nail trims, she gradually expanded her services, with grooming now accounting for half of her business. She emphasizes the importance of up-selling services as a solution for clients. She highlights the need of being open-minded and learning from one another's experiences within the team. Becoming an employer has been a learning experience for Gricel, as she considers herself more of a team leader and mentor than a boss. Her primary goal is to create a better workplace where people feel heard and can grow within the team. She also delves into how she has changed as a person, learning to cope when things don't go as planned and understanding that she cannot control everything.

371: Stepping Away with Claire Aither

371: Stepping Away with Claire Aither

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Claire Aither, owner and creator of Pet Sitting MKE, hiked the entire Appalachian Trail and kept her business running. Claire joins the show to share what preparing to leave was like and how she (and her team) worked through the hurdles that came. Claire explains her process of re-entering her business with fresh eyes and how she brought back a better version of herself.

361: Parenting and Pet Care Roundtable

361: Parenting and Pet Care Roundtable

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What’s it like being a parent in pet care? As a business owner, it can be overwhelming to consider adding a child and growing your family while also keeping your business running. There is so much to account for and many different business models you can try. On a very special roundtable Marissa LeJune, owner of Tail Swaggers, Amber Van Denzen Suarez, owner of Atta Boy! Animal Care, and Stephanie Brown, owner of Happy Trail’s Pet Sitting & Dog Walking Services, join the show to share their experience of raising their kids while running their business. If you’re just starting out in your business journey, or are a soon to be new parent this is for you!

333: Finding the Voice of Your Business with Katie Kenton

333: Finding the Voice of Your Business with Katie Kenton

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How do you provide personalized care? Katie Kenton, owner of Katie’s Kennel, shares her experience of business growth. Katie is committed to focusing on her community and making connections with her clients. As a new mom, Katie has found a new way to balance her personal life and work, and works hard to stay in tune with what her brand is and the voice of her business.

253: Becoming an Employer

253: Becoming an Employer

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What happens after you post your job ad? Should you be doing anything else? 🤔Turns out, there are a LOT of things you need to have in place and think through. From insurance to team communication, we break down what you need to do before bringing on staff. Having a manager mindset will allow you to anticipate problems and remember that you are the authority. Then, Natasha answers, “What else can I have my staff do?”

242: Defining Your Company Culture with Riti Sobilo and Jen Austin

242: Defining Your Company Culture with Riti Sobilo and Jen Austin

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Have you ever thought about going green in your pet business? ♻️ Maybe you've looked into it but thought it was too much work. It turns out there is much more to being eco-responsible than simply buying bio-degradable poop bags. When being eco-friendly is at the core of your business, the impacts go much deeper. Riti Sobilo, Growth Officer, and Jen Austin, General Manager, of Green Paws Chicago, share how to “go green”. We also discuss how to grow a great company culture through allowing your staff to embed their values and why they invest so heavily in their staff.

149: Pet Advocacy with Jill Merjeski

149: Pet Advocacy with Jill Merjeski

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Jill Merjeski, owner of Jill’s Next Door Dog Walking & Pet Services, is on a mission to perform at the highest standard and equip her clients to give the best care possible. She shares her passion for ethical pet care and why it’s important to understand canine emotion and cognition. We discuss what it means to be an advocate for pets and raising the bar on industry standards.

066- PawsInn with Dennis Nelson

066- PawsInn with Dennis Nelson

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Dennis Nelson got into pet care through purchasing two pet care companies in New York. It was a difficult transition and learning process for him, but one that has fueled a deep passion. Because of his experience in running his business, he wanted a better way for pet sitters to promote their businesses. So he started PawsInn. Join us today as Dennis shares his passion and vision for a great new platform.