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279: Making HR an Asset, Not a Liability with Kim Ottone Tank

What does HR mean to you? Human Resources is all about how we treat the people in our company. Even if you're solo, having an HR mindset helps you treat people well. The pet sitting industry has quite a few challenges when it comes to HR. Kim Ottone Tank, owner of Apronstrings Pet Sitting, shares how to approach the unique nature of HR in pet care. Kim helps us understand why we should take HR seriously and why it's not such a massive burden.

154: Contracts

Contracts are essential to setting boundaries and giving your clients peace of mind. We break down why you need a contract, where to get one, and then do a deep dive into the different elements of the contract we’re currently using. Remember, you should develop a contract to meet the specific needs of how you’ve structured your business. Then, Natasha O’Banion answers, “What’s an easy win for automating my business?”