All tagged potential clients

438: Don’t Stop Believing…in Marketing

What should you do with your marketing during a busy period? While it may be tempting to take your foot off the gas, we think it’s the perfect time to keep going! Running your messaging year round will help develop brand awareness and even out the ups and downs that come with running a dog walking and pet sitting business. We break down the reason stopping marketing during busy periods can hurt your business, and the kinds of messaging to focus on to get the right clients once the slowdown comes.

379: Building Resiliency with Abagail Giordano

What does resiliency look like in your business? Abagail Giordano, owner of Pack Pals NY, discusses how she is building her business through policies, procedures, and retaining the right staff and clients. She explains how it's important to create a sustainable and happy environment. Abagail also suggests to make decisions backwards and start with what’s best for you first. As she prepares for the birth of her child, she shares why making changes to your business is scary, but also necessary, to keep it resilient and relevant for the future.

372: Improving Your Local Digital Marketing

Are you using Digital Marketing to its fullest? In our busy lives as business owners, it can be hard to know where to invest our time, attention, and financial resources. Thankfully, there are a lot of free options! We break down the four we love and how to get the most out of them. We also discuss how to know which to start in and the importance of balance so you don’t feel like you have to do everything. 

364: Essential Characteristics of a Thriving Pet Business Owner

What mindsets and behaviors help a pet business owner thrive? Like high quality tools, the characteristics we exhibit should help us, instead of being a hindrance to our success. It starts with knowing yourself and the kind of business you want to run. Then, you can implement the best practices. We break down five essential attitudes of a thriving pet business owner and what it looks like to implement them.

362: Marketing a New Service

How do you market a new service? Whether you’ve created a brand new service, or reconfigured an existing one, getting it in front of your clients is the biggest hurdle. Sometimes, the same marketing tactics don’t work for a new service, so as business owners, we have to be aware of what our options are. We walk through why marketing a new service involves a mindset shift and why you should start marketing before you launch your service.

354: What’s in a Name?

Does it matter what you call your services? The language we use in our businesses is a very powerful tool in both attracting the right clients and repelling the wrong ones. As a business owner, we need to use clear language in everything we do, including what we name our services. We break down some areas of possible confusion, and then suggest ways to overcome those to connect with your clients.

334: The Power of a Lead Magnet

What is a lead magnet and why should we be using them? Lead magnets are a way of getting information from your client, or potential client, in exchange for something valuable to them. There are best practices to be mindful of when implementing one, and things to avoid doing. We walk through the different types of lead magnets, how to promote them, and how to assess if they’re working for you or not. We also break down 5 easy to implement ideas for a lead magnet you can start using today!

280: Changing a Client’s Perspective

Do you have potential clients contact you for services you don’t offer or advertise? How do you convert a potential client from one service to another? It’s all in how you communicate with them! First, you have to make sure you are both using the same terminology. We break out 5 steps in communicating that can help you when faced with converting a client to a service you actually offer. Plus, Natasha O’Banion answers, “When is the right time to market?”

252: Being in the Moment with Gricel Arroyo

After only providing nail trims to meet the needs of her community, Gricel Arroyo has experienced rapid growth and is about to make the leap to full-time. As such, she’s caught between knowing she wants to grow and expand, but also trying to run the business she has. Gricel balances the growth and social media by keeping it in perspective and working towards her goals. She shares with us what her growth has been like, and how she stays transparent with her clients about her business.

188: How to Make Social Media Work for You

How are you using social media? Meghan breaks down some of the key aspects for making sure your social media is working for you. From having realistic expectations, to setting manageable content strategy, using social media for your business does not have to be overwhelming. As with everything, there is a balance to be had, and understanding why you’re using social media is the first step. It’s not all about the follower count, it’s about having engaged loyal clients and followers. We also share how to balance content across the major platforms, and how to leverage local Facebook groups to your advantage. Natasha O’Banion answers the question on how to less awkward at the meet and greet.

162: Client Education

Did you know you’re an educator? As a pet care professional, you’re perfectly positioned to educate your community on being awesome pet parents. We’re also able to educate our clients on the range of pet care service options and the problems they solve. We discuss the importance of first educating ourselves and how to be supporting and loving to the clients we may disagree with. Natasha O’Banion answers, “How do I sell myself be

150: Standing Up For Your Business

Too often we can become the doormat for our clients as they try and change how we operate our businesses. Today, we discuss a few recent instances of this in our business and what it means to stand up for your business. We share why it’s hard to do that and what it takes to start overcoming them. Natasha answers, “How do I overcome imposter syndrome?”

117: Telling Your Story

What does telling your story mean? We hear it all the time, but how to do you actually do that and what does it look like? In this episode we talk about why your story is so important and how it connects with your clients. Natasha O'Banion answers, "How do I set myself apart?"

087- Industry Standards

We discuss regulations and industry in the pet care industry. It’s a hot topic, and one with lots of potential for needed healthy conversations. Some people will say regulations hurt business, while others say it puts everyone on equal footing. It’s important, however, that as an industry, we are proactive in setting forth regulations which will help instead of hindering advancement and innovation. Natasha is back to answer another question, “What tools does she use to run her business?”