All tagged membership

481: Evolving with Heart with Reilly Kahat

481: Evolving with Heart with Reilly Kahat

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What does it take to transform challenges into a thriving business? Reilly Kahat, owner and founder of Pet Fit, shares his transition from a dog walker to the owner of a flourishing pet care service. Following an unforeseen business closure that left him questioning his next steps, Reilly leverages his deep affection for animals to build a community rooted business from the ground up. He explores the importance of adaptive branding, the move towards a membership-based model for consistent service, and the cultivation of a supportive team dynamic. Reflecting on the hurdles faced, including navigating through the COVID-19 pandemic, Reilly illustrates how setbacks were not just obstacles but opportunities for growth and deeper community engagement.

271: Equipping Your Clients with Tami Guy

271: Equipping Your Clients with Tami Guy

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Tami Guy, owner of Creatures Pet Care in Kalamazoo, uses her background in zookeeping, and educating, to teach her clients all things pet care. Tami shares how she continues to learn from her staff when it comes to running her business. From equipping them with knowledge to providing membership opportunities, she dives into what it means to help pet parents live their best life with their pets.

242: Defining Your Company Culture with Riti Sobilo and Jen Austin

242: Defining Your Company Culture with Riti Sobilo and Jen Austin

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Have you ever thought about going green in your pet business? ♻️ Maybe you've looked into it but thought it was too much work. It turns out there is much more to being eco-responsible than simply buying bio-degradable poop bags. When being eco-friendly is at the core of your business, the impacts go much deeper. Riti Sobilo, Growth Officer, and Jen Austin, General Manager, of Green Paws Chicago, share how to “go green”. We also discuss how to grow a great company culture through allowing your staff to embed their values and why they invest so heavily in their staff.

163: Insurance with Colleen Giles-Harris

163: Insurance with Colleen Giles-Harris

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The world of insurance can seem overwhelming, but Colleen Giles-Harris, Manager and Underwriter with Pet Sitters Associates, joins us to discuss what we need to know about being fully protected as pet care professionals. Colleen shares what it means to recognize the liability we're exposed to and how even with waivers we still need insurance to protect us. We also discuess why using your personal insurnace isn't the best idea and how not all insurance policies are created equal.

111- Preparing for Uncertainty

111- Preparing for Uncertainty

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2020 has been a whirlwind of uncertainty so far, and unfortunately it doesn’t look like it’s getting any better soon. What are the things we can do to be better prepared for continued uncertainty in the future? Today, we discuss three areas we all have more control over than we expect, and what that means for putting ourselves on a great path forward. Natasha joins us to talk about what to do after you attend the Game Changers Summit.

109- Who is your ideal client?

109- Who is your ideal client?

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Who is your ‘ideal client?’ Have you ever tried to figure that out? It can really help your sanity and your business when you know exactly who you want your client to be. Today we discuss the ‘ideal client’, what that means, who that is, and the questions to ask when figuring it out.