All tagged megan
Have you had issues with staffing? 2022 may very well be defined by the labor market flipping to empowering employees. This has meant hiring and retaining staff has been difficult, especially as a small business. From competing on wages, to connecting with mission, job applicants are able to be very picky. We break down how we’ve changed our processes and have been investing in existing staff. Having staff will continue to be a major issue into the new year, and we have to prepare for it.
How do you resolve conflict? All relationships have it, so it’s imperative to know how to handle it. Whether you deal with clients, your staff, a significant other, or a business partner, there are strategies for navigating a disagreement. We discuss the various types of conflict resolution and share what works for us.
Today's episode is our one year celebration! We dive into listener questions, from our background to some podcasting basics. Thank you so much for all of your support. We appreciate you going on this journey with us! Natasha also joins us to answer the question, "Do we really need insurance?"
Today on the podcast, Meghan and Collin discuss their personal approach to customer service and point out some best practices to ensure clients have the best experience possible. The goal is to provide the best possible care to the pet, but we can’t forget about how we treat the owners! On the ‘Ask a Pet Business Coach’ segment, Natasha O’Banion answers the question everyone has as they start to grow: how you stay connected and communicate with clients as you add staff.
After some back-to-back meet and greets left us feeling a bit rusty after being closed down for so long, we breakdown some of the most commonly asked new client questions. Additionally, we're so happy to annouce a new segment with Natasha O'Banion, from Start.Scale.Sail. Each week Natasha will address some frequent pet business questions.
On this episode, we continue the conversation about lessons from the pandemic, new marketing ideas, and an intro to using a podcast for your business, which we think is a great idea!
On today’s podcast, we go through some of the changes happening to the pet care industry and how we can stay ahead of them. How can we use this time to make changes to both client and our own behaviors? What are some opportunities in marketing and what about the industry outlook?
On today’s Kitchen Confession, we discuss a recent meet and greet with a new client, how recent CDC guidelines are throwing a wrench in reopening plans, and how no matter what you have chosen to do with your time and your business, there is no judgement.
On this weeks Kitchen Confessions, we share some tips on working from home if you’ve never had to do it before and what it’s like running a business with your significant other.
Happy Monday! On today's episode, it's all about mental and emotional resiliency as a pet sitter . Collin talks about needing to hear that everything is going to be ok. Meghan tells us of a great way to still be around pets when we're not working. We finish the episode with an encouraging story.
