All tagged episode

432: Listener Mailbag!

We reached out on social media for your questions, and you responded! On this episode we cover everything asking about client cameras and our long term goals, to getting health insurance and our favorite cartoon pet. Thank you to all who sent in questions! 

410: Finding Creative Flow

How do you stay creative? As a busy business owner, our ability to be and stay creative is critical to the longevity of our business. Unfortunately, we often find ourselves unable to reach creative flow and end up sticking to the same old same old. We break out ways in which creativity is essential to your business (it’s WAY more than social media posts). We also share the common reasons we find it difficult to be creative and 3 strategies you can use to start overcoming them today.

380: The Pet Business Owner Toolbox

What tools does it take to build a business? As the business owner, you need to be equipped with the right tools to grow and run a successful business. We break down 10 tools we think every pet business owner should have in their tool box, and why they help you run a better business. Everything from organization and policies, to mindsets and personal development are needed, but you get to decide how they’re implemented for you. The best tools are the ones you know how to use and fit how you work.

328: Rocky Road in 2023?

Monetary policy and interest rates are slowing the economy down, and most suggest a recession is in the work in the next 12 months. How do we digest this data and apply it to your business? What does this mean for the pet services industry? We break down several key questions for you to think through in your business. We also address the very real need for a support network and the psychological toll a recession takes on small business owners.

300: Listener Questions

We’ve hit 300 episodes! On this episode we talk about why we started the podcast and answer some listener questions! We discuss how to take days off, addressing clients that question your prices, how to meet your money goals, and what to do about a biting puppy. We’ve learned and grown so much for hosting the podcast, so we share our biggest lessons from the last 299 episodes!

247: Why We Hired

Have you thought about hiring? We have. A LOT. We recently hired for the first time and will be doing a series of episodes on what the process was like for us. Hiring isn’t always the answer to our struggles in business, so we break down some of our reasons for deciding it was time to hire. We also give you some questions to think through if you’re on the fence. Then, Natasha O’Banion answers, “How do I get over my fear and make big changes?”

243: Our 2021 Wins!

What were your wins for 2021? On the last Monday of the year, we review what has happened to us this year. We discuss our biggest moment from each month and what we hope to carry forward into 2022. Reflecting on your wins will help keep you motivated as you move forward into the new year.

241: How to Resolve Conflict the Right Way

How do you resolve conflict? All relationships have it, so it’s imperative to know how to handle it. Whether you deal with clients, your staff, a significant other, or a business partner, there are strategies for navigating a disagreement. We discuss the various types of conflict resolution and share what works for us.

223: Starting a Pet Care Business

What are the business fundamentals for a pet sitting or dog walking business? Do you know someone who wants to run their own pet care biz but doesn’t know where to start? On this episode, we discuss how to get started. From a plan and getting a business license, to checking out insurance, we walk through what you need to have in place, and share from our own experience. Then, Natasha O’Banion answers, “How do I forgive myself after I make a mistake?”

200: Our 200th Episode Q&A

Where did 200 episodes go? The world of pet care since we started 199 episodes ago is totally different than today, and we are so thankful for all of the support and love from everyone! We answered some of your questions, from what we thought about the podcast when we started, to handling client communication. We discuss how to deal with your significant other when you don’t see eye to eye in the business. Thank YOU for listening. We are truly blessed to be a part of this wonderful industry.

196: Business Introspection

Throughout the year, most of us reflect on our personal life, where we excelled and where we fell short. The same should be true for our pet care businesses. Whether you’ve been in business for 6 months or 16 years, it’s important to be introspective so you know where to improve. We discuss how being reflective will help you and 10 questions to ask yourself about your business. Then, Natasha O’Banion answers “How do I stop feeling like I have to be ‘on’ all the time?”

186: Pressing Pause

Stressed? Feeling overwhelmed? We are. The rapid increase in new clients has caught many of us off-guard and scrambling to meet the new demands. We want to give you permission to press pause for a few seconds and just breathe. We know there are so many things on your plate to get done today and this week. Which of them are mission critical to your business? We encourage you to seriously take 30 seconds to rest and focus on the emotions, fears, and stresses that bubble up Natasha O’Banion answers the best way to scale to meet the new demand.

183: Imposter Syndrome in Pet Care

Have you ever felt like you weren’t good enough? Do you ever think you don’t belong or that you’ll be found out as a fake and a fraud? Imposter syndrome in the pet care industry is the result of many factors, both internal and external. We break down what those reasons are and some practical ways to start overcoming imposter syndrome. Natasha O’Banion answers, “How do I combat the fear of losing it all?”

140: New Year, New You?

With all that happened in 2020, you are new! It’s time to take advantage of the new year and reaffirm, reapply, and reassess what we learned from last year so we can have a fruitful 2021. Also, Natasha O’Banion answers, “How do I get out of my own way?”

098- Self-Care

On today's episode, we discuss our self-care routines and feelings toward the idea of self-care. This episode is just as much for us as anyone because we don't have this figured out either! We talk through some tools and self-care methods. On our Ask a Pet Biz Coach segment, Natasha answers the question, “Should I even bother starting a pet care business in 2020?”

093- One Year Podcast Anniversary

Today's episode is our one year celebration! We dive into listener questions, from our background to some podcasting basics. Thank you so much for all of your support. We appreciate you going on this journey with us! Natasha also joins us to answer the question, "Do we really need insurance?"

080- Customer Service in Pet Care

Today on the podcast, Meghan and Collin discuss their personal approach to customer service and point out some best practices to ensure clients have the best experience possible. The goal is to provide the best possible care to the pet, but we can’t forget about how we treat the owners! On the ‘Ask a Pet Business Coach’ segment, Natasha O’Banion answers the question everyone has as they start to grow: how you stay connected and communicate with clients as you add staff.

052- Kitchen Confessions

On today’s Kitchen Confession, we discuss a recent meet and greet with a new client, how recent CDC guidelines are throwing a wrench in reopening plans, and how no matter what you have chosen to do with your time and your business, there is no judgement.

039- Kitchen Confessions

Happy Monday! On today's episode, it's all about mental and emotional resiliency as a pet sitter . Collin talks about needing to hear that everything is going to be ok. Meghan tells us of a great way to still be around pets when we're not working. We finish the episode with an encouraging story.

012- House Sitting

The main topic today is house sitting. When do you get their key? Can you eat their food? What do you do with your time? All that and so much more!