All tagged empathize

380: The Pet Business Owner Toolbox

380: The Pet Business Owner Toolbox

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What tools does it take to build a business? As the business owner, you need to be equipped with the right tools to grow and run a successful business. We break down 10 tools we think every pet business owner should have in their tool box, and why they help you run a better business. Everything from organization and policies, to mindsets and personal development are needed, but you get to decide how they’re implemented for you. The best tools are the ones you know how to use and fit how you work.

306: You Need to Stop Apologizing

306: You Need to Stop Apologizing

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While saying “I’m sorry” can come from many good places, often it’s driven by personal fears and anxieties. Apologizing when it’s not actually your fault damages your authority and trustworthiness with your clients. Today, we share why over apologizing becomes an unconscious habit and to start working towards healthier ways of communicating with clients and people in our lives.