All tagged drop

280: Changing a Client’s Perspective

Do you have potential clients contact you for services you don’t offer or advertise? How do you convert a potential client from one service to another? It’s all in how you communicate with them! First, you have to make sure you are both using the same terminology. We break out 5 steps in communicating that can help you when faced with converting a client to a service you actually offer. Plus, Natasha O’Banion answers, “When is the right time to market?”

128: Back to Basics- Drop-in Checks

Up next in our Back to Basics series, we cover Drop-in checks. We discuss what we do during a typical visit and how to price it compared to your other services. We also share some small things you can do with a drop-in to really set yourself apart and provide an awesome service for your clients. Natasha O’Banion answers the question, “Do I lead or mentor my employees”

007- Boarding

On Episode 7, we start off discussing what the 80/20 rule is, and why we need to use it when thinking about which clients to go after. We then dive into what its like boarding in your home, and what you need to consider. We end the show talking about why we really like boarding vs house sitting, and how our kids have gotten in on the pet sitting fun!